TERMS & CONDITIONS
COVID-19
You accept that over the coming months there is the risk of further government travel restrictions due to Covid-19. In choosing to book a holiday at The Shires you agree and acknowledge that there is an increased risk of you being unable to take the holiday on that date due to ongoing or new travel restrictions from the government due to Covid-19. You are booking in the knowledge that we may not be able to honour the original date requested for your booking.
In the event of a local lockdown or restrictions affecting the area you live in or if you are advised not to travel by NHS test and trace or following a positive COVID-19 Test we will try of offer alternative dates where possible or refund all monies you have paid.
Please note, we will only refund or transfer dates if we are forced to close by the Government/Local Authority and your booked dates are within the dates during which we are closed. If we are open no refunds will be given for your disinclination to travel.
Please ensure that you follow all Government /Local Authority guidance on travel if you are unwell before arrival.
We cannot accept guests isolating at The Shires.
If a guest becomes unwell during their stay, we ask that they return to their main residence in line with guidance. Please inform us if anyone in the party becomes unwell or has a positive test for COVID-19 as this will affect cleaning protocols
We cannot offer refunds if guests cannot complete their stay, early departure does not warrant a rental decrease. If a guest cannot reasonably return home (for example, because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the Local Authority. Guests should follow Government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. If they are too unwell to travel, they will be liable for the additional rental for any longer period they stay, and costs of any subsequent cancellations incurred.
To reassure guest we will endeavour to follow government advice regarding changeover, key collection, enhanced cleaning best practice to help reduce risk where possible.
We strongly advise you take out holiday insurance to cover the possibility of cancellation
TERMS & CONDITIONS
CANCELLATION
CONDITIONS
PETS TERMS & CONDITIONS
PRIVACY
Website Content. The Shires will endeavour to ensure that the content of this website is always accurate, honest, and up to date, however all content is subject to change without notice.
Personal Information. All personal information collected through the booking forms on this website will be used only for the purpose intended to answer an enquiry or to process a holiday booking. Personal information will not be retained for longer than is necessary to satisfy an enquiry or facilitate a booking. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Payments. We do not take card payments therefore no personal card details are collected.
Links. Links to external websites are provided as a service to our users where they contain details of specific interest or general information to those planning a self-catering stay in Northumberland. We are not responsible for the content, views, or accuracy of information on such external websites.
COOKIES
The list below describes the cookies we use on this site and what we use them for. We do not distribute any information to other parties.
First Party Cookies. These are cookies that are set by this website directly.
Google Analytics. We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information that allows us to improve the flow of our website based on user habits. The Analytics data is collected via JavaScript tag in the pages of our site and is not tied to any personally identifiable information. We therefore do not collect or store your personal information so this information cannot be used to identify who you are. You can find out more about Google's position on privacy as regards its analytics service at https://www.google.com
Third Party Cookies. These are Cookies set on our machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by LINKEDIN, TWITTER, FACEBOOK, GOOGLE. In order to implement these buttons and connect them to the relevant social networks and external sites there are scripts from outside of our website.
Revised December 2020
© The Shires Bungalow | Site by: Sushi Creative